Privacy Policy

Last Updated: March 2026

INTRODUCTION

East Brainerd Dentistry Holdings LLC (“we,” “us,” or “our”) respects the privacy of our users (“user,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eastbrainerddentistry.com/ and any related services, mobile websites, or applications (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to update or change this Privacy Policy at any time. Any changes will be reflected by updating the “Last Updated” date above. Continued use of the Site after such changes constitutes acceptance of the revised policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Information

Personally identifiable information that you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing address
Appointment information
Enable user-to-user communications.
Any information you submit through forms or contact requests

You are not required to provide personal information; however, doing so may limit your ability to use certain features of the Site.

Automatically Collected Information

When you access the Site, we may automatically collect:

IP address
Browser type
Operating system
Access times
Pages viewed before and after visiting the Site

Mobile Device Information

If accessing our services from a mobile device, we may collect:

Device ID
Device model
Device manufacturer
Device operating system

2. How We Use Your Information

We use the information we collect in order to:

Schedule and manage dental appointments
Respond to inquiries and customer service requests
Send appointment reminders or confirmations
Provide updates regarding services or office information
Improve website functionality and user experience
Monitor and analyze usage trends
Prevent fraudulent activity and protect the security of our systems
Comply with legal obligations

We may also use collected information for internal analysis and business operations.

3. SMS Communication & Opt-In Details

By providing your phone number and opting in through our website, forms, or other communication channels, you consent to receive non-marketing text messages from East Brainerd Dentistry Holdings LLC related to:

Appointment scheduling and confirmations
Appointment reminders
Follow-up care instructions
Customer support communication

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying:

STOP

For assistance, reply:

HELP

or contact us using the contact information listed below.

SMS Communications: We may use your phone number to send SMS messages related to your appointments and office communications. Your phone number and SMS opt-in data will not be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

4. Sharing of Information

We may share your information in the following situations:

Website hosting providers
Marketing platforms
CRM systems
Appointment scheduling tools
SMS messaging platforms

These third parties are required to maintain the confidentiality of your information.

Legal Requirements

We may disclose your information when required to do so by law or when necessary to protect our rights, property, or safety.

5. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as customer service, messaging services, or appointment systems) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies & Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to:

Improve website performance
Understand visitor behavior
Enhance user experience

Most browsers accept cookies by default. You may modify your browser settings to decline cookies; however, this may affect website functionality.

7. Data Security and Handling

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

While we take appropriate measures to safeguard your data, no electronic transmission over the internet or storage system can be guaranteed to be 100% secure.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. User Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data where applicable
Opt out of communications at any time

To exercise these rights, please contact us using the contact details below.

9. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those external websites and encourage you to review their policies before providing personal information.

10. Children's Privacy

We do not knowingly collect or solicit information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date

12. Contact Information

If you have questions regarding this Privacy Policy, please contact:

East Brainerd Dentistry Holdings LLCPhone: 423-892-8169Address:8190 E Brainerd RoadChattanooga, TN 37421

PRIVACY NOTICE